Note our NEW address: 1/69 Secam Street, MANSFIELD

What To Expect

If you would like to make an appointment at Step into Health please complete the booking form here or phone us on 07 3398 1977.

We are open Tuesday through to Saturday for your convenience, with early and late consultations by appointment.

We do not have a full time receptionist so please leave a message if the phone is not answered immediately We will get back to you as soon as possible- often within an hour or less.

When making an appointment we may ask you to explain your main health complaint. We will then book you in with the appropriate practitioner and email any relevant paperwork including booking confirmation. (Yes you can specify a practitioner of your choice!).

Please bring copies of any recent test results including bloods. We must also know what medication you are currently taking and at what dosage for safe practice.

We confirm our appointments at least 24 hours in advance. As a small business, late cancellations can cripple us so please provide as much notice as possible if changing or cancelling any appointments. You will need to pay for the full consultation cost if you cancel with less than 24 hours’ notice.

Initial appointments for all therapies are a full 90 minutes. This allows for detailed case taking and a treatment plan to be outlined. At the conclusion of your first appointment you should have:

  • An idea of how often you will need to come in for appointments
  • How long until you can expect to start feeling better
  • What treatment aims you and your practitioner are working towards achieving
  • Whether any further testing may be required (practitioners can arrange blood tests, comprehensive stool testing, comprehensive hormone testing and other functional medicine assessments).

Follow up appointments are 45 minutes to an hour – longer if test results need to be reviewed. For more information about our appointments, please see our FAQ page.

We do have a full dispensary of the highest quality, therapeutically formulated naturopathic and nutritional medicine remedies. Naturopathic and nutritional medicine appointments may include recommendations for supplements which can be purchased at time of payment. Please note all supplements are by ‘practitioner script only,’ we do not sell direct to the public. You must have a consultation in order to purchase anything from the dispensary as this guarantees safe practice and best results.

If you need to replenish any remedies between appointments it helps if you bring a copy of your script with you.